Looking forward to a vacation these days is more beautiful than ever. That is why we guarantee you (until further notice) a free cancellation up to 24 hours before arrival if your holiday is not possible due to a Covid19 restriction.^{(Christmas, New Year and high season excluded*)}

• You can cancel your booking without any cancellation charge for the following reasons:
• you got tested positivly for COVID19 or you had contact with a positive tested person (contact tracing K1)
• there is a travel advisory for the federal state of Salzburg or Austria
• you need to go under quarantine whenever you go back from the federal state of Salzburg or Austria
• if you have COVID19 symptom

_{(*high season: 19.12.2020 to10.01.2021 and 30.01.2021 to 21.02.2021)}

To guarantee an easy and contactless arrival, we offer the following service for you:

• let us know all your contact details beforehand
• send us your wishes, allergical requierements or necessaries per e-mail
• cashless payment
• please do not forget your mouth-nose-masks

Your room card and a welcome drink is waiting for you - we are happy to welcome you soon!

EDELWEISS COVID19 Guideline

• Please bring your mouth and nose protection with you - it has to be worn at the buffet, in the EDELWEISS Beauty and in the Edelhaar hairdresser
• We are allowed to have our bar and restaurant open for our guests
• Menus are regularly disinfected, as are objects that are often touched (door, window handles, table surfaces)
• Several adults plus children are allowed to sit at the tables, we also allow a table distance of at least 1m
• We offer you sufficiently large pools, relaxation rooms and saunas - more information about the individual areas is marked - we also offer our own water slide park with distance control
• The activity program as well as lectures and / or events are carried out with the applicable distance regulations
• The region's hiking and biking trails can be used without restrictions!

You'll find all necessary information through out the hotel.
We thank you for your help and look forward to see you!

Within Austria there are currently no travel restrictions. 

People travelling from Austria to Switzerland can pass the borders without any quarantine regulations. 

Travelling from Austria to Germany is currently not forbidden, but a negative PCR Test is required. Except for people from Bavaria, they do not need a test if they are not travelling to Austria for more than 48hours.

If you are travelling from another country to Austria, please visit the official website from our Federal Ministry of Austria.