Terms and conditions

Non-smoking area

Please note that in the dining and buffet areas as well as on the rooms, smoking is not allowed. Smokers are welcome in our bars (hotel bar, Wirtshausstube, Rauchkuchl) from 9pm.

Binding reservation

Your room will be only booked after we have received a written reservation confirmation.

Arrival and departure

Your room is available on the day of arrival from 3pm and on the day of departure, please leave until 11am. Bathrobes and towels are available during your stay. You are welcome to use our bathing area before your room is available on the day of arrival and after you left your room on the day of departure.

Cancellation

Cancellations are only possible in a written way and will be charged as follows:

  • up to 21 days before arrival 0 %
  • 20 to 3 days before arrival 50 %
  • from 2 days before arrival 100 %
  • no-shows, early departure 100 %


Edelweiss travel insurance

We recommend the Edelweiss travel insurance. It covers all cancellation fees in case of an accident, sickness or death of the guest, the children, siblings, parents or grandparents before the vacation or during the stay. Bookable at Hotel Edelweiss for € 10,- per night/room. If you would like to make use of the travel insurance, please transfer the amount after the reservation to the bank details mentioned below.

Reduction for double room with single occupancy or surcharge 3rd and 4th person in case of double occupancy

Summer: 80,00
Winter: 120,00
New Year's Eve: 160,00

Bank details for transfers

IBAN: AT11 3501 9000 0002 6500
BIC: RVSAAT2S019

Payment

You can pay cash, with debit card, Eurocard, Mastercard, Diners or Amex.

City tax

€ 1,15 per person/night

Dogs on request

(Please bring the dog basket and blanket by yourself) Please note that we charge for your dog and that dogs are not allowed in the restaurant, in the hotel lobby, in the pool and wellness area as well as on the terrace. Dogs are only allowed up to the size of a dachshund. Price per day/dog without food € 18,-. Damages and possible cleaning will be charged depending on the effort.

Overnight stay with breakfast
Reduction based on the half-board price € 15,-


All current price lists lose their validity as soon as a new price list is published.
 
 
99% recommend EDELWEISS
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“I will recommend this hotel to families with kids!”
“Really great, everybody was just happy!”
“Feels like paradise”
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EDELWEISS in Grossarl
Unterbergstrasse 65 A-5611 Großarl Tel. 0043 6414 3000
 
 
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